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Interesting that this week Allstate announced they are losing customers. Their revenues are down and they have now vowed to do a better job. Chief Executive Tom Wilson said the insurer was trying to stem the loss of customers whom he fears are unhappy with its services. "We are losing too many, we think because they are not happy," Wilson said.

This is interesting news. Maybe they have been reading:

April Arman : All State and State Farm in Lott’s Crosshairs

Mike Ferrara : Allstate is Cooking the Books

Jeffrey Meldon : Allstate Admits it has Dirty Hands

And one of my favorites: Been Treated Like Dirt by Allstate Insurance? Now We Know Why.

Injuryboard members have been pointing out the problems for some time. Hopefully, Allstate means it when they say they are looking at treating people the way their commercials suggest they do. It’s time to get out of the frivolous defense business.

2 Comments

  1. Gravatar for Pierce Egerton

    Thanks Mike. Can't say as it comes as a big surprise that Allstate is having trouble retaining customers.

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